State Farm® Insurance Agent Tim Shrum
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Harvey Richardson
October 31, 2025
"State Farm Nashville beat my old rates by $150 when I moved here from Phoenix. Lisa took care of transferring everything and made sure my coverage matched Tennessee requirements. Germantown office is easy to find and they don't waste your time with small talk."
Shawn Sawyer
October 30, 2025
"My business needed commercial auto insurance for our delivery trucks. Tim understood what we actually needed instead of trying to sell me every option available. Fair pricing, clear terms, and they answer when I call. Works for me."
Tina Fey
October 29, 2025
"Tim's office handled my car accident claim faster than I expected. Called them right after it happened downtown Nashville, and they had everything sorted within days. No runaround or confusing paperwork - they told me exactly what would happen next and followed through."
Flory De Guzman
October 28, 2025
"Lisa and Alyssa at the Germantown office made what could’ve been a hassle completely painless. I hit a speed bump transitioning my auto insurance from another state, but they handled everything—transferring my policy, setting up homeowners insurance, and even quoting life insurance options that fit my budget. What stood out most was how genuinely they cared about the details I mentioned."
Harry Jones
October 28, 2025
"We were comparing life insurance plans and Alyssa made the whole process easier to wrap our heads around. She didn’t overcomplicate things or drown us in paperwork. Just gave real scenarios, helped us narrow things down, and respected our pace."
"We appreciate your feedback, Harry! Life insurance can feel overwhelming. Glad she made the process easier we’re here whenever you’re ready to adjust or review your coverage."
Gary Preston
October 27, 2025
"After my previous company kept raising rates for no clear reason, I switched to State Farm Nashville — best decision ever. Jenny fixed my home insurance mess in just one phone call. She explained every part of the coverage clearly and still found me better protection for less money. Now my Germantown home is finally insured the right way."
Sarah Turner
October 27, 2025
"When I moved to Nashville from Denver, Lisa helped me save $200 on my auto insurance. She explained how Tennessee rates work differently and even found discounts my old agent never mentioned. No long meetings — just quick, impressive results."
Jody Glynn
October 24, 2025
"Moved from Memphis to Nashville and needed new coverage fast. Called around for car insurance quotes in nashville tn—most places wanted to schedule appointments days out. Tim's office gave me real numbers same day, got me set up quickly. That's service."
"Thank you so much for the 5-star review! We know moving to Nashville is already a lot of work, and we pride ourselves on making the insurance part of your relocation as fast and smooth as possible. We're glad our team was able to get you those car insurance quotes and set up your new coverage quickly. We appreciate you choosing us!"
Tracy Lauren
October 17, 2025
"Transferred my policies when I moved here from Virginia last month. The whole state-to-state transfer thing seemed complicated, but it wasn't. Lisa had everything switched over in two days, and my rates actually dropped. Their Germantown office is easy to find, right near Madison Street."
"Thanks for the great review! We understand that a state-to-state transfer can seem complicated, but Lisa and our team specialize in making it seamless. We're happy we could switch everything over quickly, drop your rates, and welcome you to the Nashville area! We appreciate the note about our Germantown office location, too."
Michael White
October 13, 2025
"Tim’s office handled everything from start to finish after my fender-bender on I-40. They coordinated with the other driver’s insurance, helped me find a reliable repair shop, and even followed up afterward to make sure I was happy with the results. That kind of service is rare these days, and I really appreciate it."
"Thank you for sharing your experience. We know a fender-bender, especially on I-40, is stressful, and our goal is to make the claims service as stress-free as possible. It’s wonderful to hear that our team's coordination and follow-up made a real difference for you, from start to finish. We’re always here to support you when you need us most."
Arthur Knight
October 10, 2025
"Tim took the time to understand exactly what my consulting firm needed before making any recommendations. His pricing was transparent from day one, and everything he suggested made sense. I’d been shopping around for business insurance for months, but most agents either didn’t understand my industry or gave random, inflated quotes."
"We appreciate this feedback! We believe that great business insurance starts with truly understanding a client's specific industry, especially for a consulting firm. We're proud to offer transparent pricing and recommendations that make sense for your unique needs. Thanks for choosing us after your long search!"
William Harris
October 3, 2025
"They helped me figure out life insurance after my daughter was born. They showed me real numbers instead of giving me a sales pitch about worst-case scenarios. Got term coverage that makes sense for our budget and timeline."
"Congratulations again on the birth of your daughter! Securing life insurance is a huge step for any new parent. We’re so glad we could provide you with a clear, data-driven conversation to help you find the term coverage that fits your family’s budget and future timeline. That peace of mind is what it's all about!"
John Davis
September 19, 2025
"State Farm auto quote number in Tennessee came back lower than expected – and that included better coverage than my previous policy. Sometimes switching really does pay off."
"We appreciate your review, John! It’s great to hear your Tennessee auto insurance quote not only saved you money but also gave you better coverage. Thanks for trusting us with your protection, we’re glad the switch paid off!"
James Johnson
September 15, 2025
"Auto insurance in Nashville TN gets expensive fast with all the traffic and weather risks. Tim found ways to maintain solid coverage while keeping my budget intact. Smart recommendations that actually work."
"Thanks, James! Auto insurance in Nashville can definitely be tricky with traffic and weather risks. We’re glad we could help you find solid coverage that fits your budget. We’ll be here anytime you need smart solutions that actually work."
Irene Tan
August 14, 2025
"Two accidents in six months – neither my fault, but still stressful. Tim's office handled both claims smoothly. No finger-pointing, no delays, just solutions. That's what you pay insurance for."
"Thank you, Irene! Accidents are never easy, but we’re glad our team could make the claims process smooth and stress-free. We’re here to provide support and solutions whenever life throws something unexpected your way."
kyle ashcraft
August 13, 2025
"Finding cheap car insurance in Nashville TN that actually provides decent coverage seemed impossible until I met with Tim. He showed me how adjusting a few coverage details could save significant money without leaving me underprotected. Smart advice that saved me real money."
"Thanks, Kyle! Affordable car insurance in Nashville can be tough to find, so we’re glad we could get you solid coverage without compromise. We’re always here to keep things simple and reliable."
Tyler Bethke
August 11, 2025
"The team at Tim's office understands that not everyone speaks 'insurance language.' When I was shopping for renters insurance, Alyssa explained everything in terms that actually made sense. No confusing jargon, no fine print surprises. Just straightforward information that helped me make an informed decision."
"Thanks, Tyler! We know insurance terms can get confusing, so we’re glad our team could make it clear and simple while helping you shop renters insurance here in Nashville."
Taylen Rhodes
August 8, 2025
"After 15 years with my previous insurer, I was hesitant to switch. But Tim's team made the transition seamless. They handled all the cancellation paperwork with my old company and made sure there wasn't even a day gap in coverage. That attention to detail matters when you're dealing with something as important as insurance."
"Thank you, Taylen! Switching after so many years can feel like a big step, and we’re glad we made the process seamless. Welcome aboard, we’re here to support you for the long run."
Bethel Brown
August 5, 2025
"Bundled home and auto insurance with Jenny’s help. She was patient and asked smart questions about what matters most to me. No pressure. Very refreshing approach for someone who never really cared for insurance, until now."
"Thank you, Bethel! Bundling home and auto insurance is a great way to save, and we’re happy Jenny made the process smooth. We’ll be here to keep things simple as your needs grow."
Martha Rosales
August 4, 2025
"So I moved to Nashville from out of state and was juggling auto insurance, life insurance, and home insurance all at once. My first call was with Lisa, then Jenny handled follow‑up for bundling. It felt like everyone actually knew my situation and cared. When I asked about life insurance options, Lisa laid out term vs. whole‑life frankly, no scare tactics, just helpful info. Then Jenny helped streamline the home policy, noting how bundling auto and home saves. Honestly, this team feels more like neighbors than insurance staff."
"Welcome to Nashville, Martha! Moving comes with a lot to juggle, but we’re glad we could set up your auto, life, and home insurance all under one roof."
Blake Cobb
July 25, 2025
"My buddy recommended Tim after I complained about my insurance costs going up every year for no apparent reason. Turns out I was paying for coverage that didn't even apply to my situation anymore. Tim streamlined everything and cut my bill by almost 30%. Wish I'd made this change sooner."
"Thanks for the review, Blake! We know rising insurance costs are frustrating, and we’re glad we could provide solutions that make more sense for you."
Joel Mills
July 25, 2025
"I moved to Nashville two years ago and was in need of completely new insurance coverage. Tim Shrum's office made the entire process simple and seamless by helping me bundle all my policies. Best of all, I ended up saving nearly $400 a year compared to what I was paying before!"
"Appreciate your review, Joel! Whether it’s auto, home, or life, our Nashville team is always here to set up complete coverage tailored to you."
jay tat
June 25, 2025
"They answer the phone when you call. Might sound like a small thing but try getting that with most insurance places these days lol"
"Thanks, Jay! We believe simple things like answering the phone make all the difference. We’re always just a call away whenever you need us."
Mike Feehley
June 20, 2025
"Moved to Nashville for work and needed everything sorted fast – auto insurance, renters policy, the works. Lisa handled my entire setup in one appointment. No back-and-forth, no endless paperwork. Just efficient service from people who actually know what they're doing."
"Thanks, Mike! Moving for work can be stressful, so we’re glad Lisa was able to set up your auto and renters insurance quickly here in Nashville. Welcome we’re always just a call away."
andrea smith
June 18, 2025
"Called around everywhere trying to find decent car insurance quotes in Nashville TN after moving here from Denver. Most places either couldn't beat my old rate or tried to oversell me coverage I didn't need. Tim's approach was refreshingly honest – he showed me exactly what I needed for Tennessee requirements and what was optional. Ended up saving about $60 a month while getting better coverage."
"Appreciate your review, Andrea! Finding affordable car insurance in Nashville can be tough, especially after a move. We’re glad we could make the process easy and get you covered quickly."