
State Farm® Insurance Agent Tim Shrum
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Taylen Rhodes
August 8, 2025
"After 15 years with my previous insurer, I was hesitant to switch. But Tim's team made the transition seamless. They handled all the cancellation paperwork with my old company and made sure there wasn't even a day gap in coverage. That attention to detail matters when you're dealing with something as important as insurance."
Allan Hardy
August 8, 2025
"I originally stopped by just to update my address and maybe browse some options — didn’t expect much. But Tim’s office went above and beyond. They reviewed my entire coverage package, pointed out gaps I wasn’t even aware of, and still managed to lower my monthly payment. Jennifer was especially helpful in breaking down the differences between the various coverage levels."
Ally Gibson
August 7, 2025
"My previous agent made everything feel urgent and overly complicated, which left me frustrated. Tim was the complete opposite — clear, patient, and genuinely helpful. What impressed me most wasn’t just the competitive rates he found for my State Farm life insurance quote in Nashville, but how he walked me through each option without using any pressure tactics."
Bethel Brown
August 5, 2025
"Bundled home and auto insurance with Jenny’s help. She was patient and asked smart questions about what matters most to me. No pressure. Very refreshing approach for someone who never really cared for insurance, until now."
Martha Rosales
August 4, 2025
"So I moved to Nashville from out of state and was juggling auto insurance, life insurance, and home insurance all at once. My first call was with Lisa, then Jenny handled follow‑up for bundling. It felt like everyone actually knew my situation and cared. When I asked about life insurance options, Lisa laid out term vs. whole‑life frankly, no scare tactics, just helpful info. Then Jenny helped streamline the home policy, noting how bundling auto and home saves. Honestly, this team feels more like neighbors than insurance staff."
Blake Cobb
July 25, 2025
"My buddy recommended Tim after I complained about my insurance costs going up every year for no apparent reason. Turns out I was paying for coverage that didn't even apply to my situation anymore. Tim streamlined everything and cut my bill by almost 30%. Wish I'd made this change sooner."
Joel Mills
July 25, 2025
"I moved to Nashville two years ago and was in need of completely new insurance coverage. Tim Shrum's office made the entire process simple and seamless by helping me bundle all my policies. Best of all, I ended up saving nearly $400 a year compared to what I was paying before!"
Lisa Diaz
July 11, 2025
"Been shopping around for business insurance for months. Most agents either didn't understand my industry or quoted prices that seemed pulled from thin air. Tim took time to understand what my consulting firm actually needed. His recommendations made sense, and his pricing was transparent from day one."
jay tat
June 25, 2025
"They answer the phone when you call. Might sound like a small thing but try getting that with most insurance places these days lol"
Mike Feehley
June 20, 2025
"Moved to Nashville for work and needed everything sorted fast – auto insurance, renters policy, the works. Lisa handled my entire setup in one appointment. No back-and-forth, no endless paperwork. Just efficient service from people who actually know what they're doing."
andrea smith
June 18, 2025
"Called around everywhere trying to find decent car insurance quotes in Nashville TN after moving here from Denver. Most places either couldn't beat my old rate or tried to oversell me coverage I didn't need. Tim's approach was refreshingly honest – he showed me exactly what I needed for Tennessee requirements and what was optional. Ended up saving about $60 a month while getting better coverage."
Daisy Krooks
June 17, 2025
"After my apartment was broken into last year, I learned the hard way that I needed renters insurance. Tim's team didn't make me feel foolish for waiting so long – they just got me covered quickly and thoroughly. When I had to file a claim six months later for water damage, the process was surprisingly straightforward. Alyssa helped coordinate everything with the adjusters."
Michael Gonzales
June 16, 2025
"Switching to Tim's office was one of the smartest financial decisions I've made. My previous agent barely returned calls, but here? Jennifer walked me through every detail of my policy and found ways to save me nearly $400 annually. The whole team treats you like family, not just another policy number."
dirk johnson
May 28, 2025
"Got in a fender bender last month and was worried about how it would affect my rates. Tim's office was amazing thru the whole process. They didn't make me feel bad about it and helped me understand exactly what would happen next."
Mayeth Rindo
May 27, 2025
"Quick response time. Fair rates. No BS. Exactly what you want from insurance."
Austin Johnson
May 26, 2025
"Tim and his staff have been managing our insurance for over a decade now. As our family grew, they've helped us adjust our policies accordingly. The personalized approach makes all the difference - they know our situation and proactively suggest changes that make sense for us. You're not just another policy number with them!"
Roselyn Aeqer
May 21, 2025
"After my apartment building caught fire, I was so relieved I had listened to Tim about getting proper renters insurance. The claim process was smooth, and I was back on my feet quickly. Jennifer checked in regularly to make sure everything was progressing. That's service you don't find everywhere these days!"
Jim Smith
May 19, 2025
"I’m a 100% disabled vet, my ins rate doubled under him in 2 years. Then, after I told him I was on a fixed income, he said, “ We’re all on a fixed income!” So many words i have for him, but i’ll be a gentleman! NEVER deal with someone THAT out of touch with reality!"
"Our records show that you have not been a customer of our agency here in Nashville, TN. Your Google profile indicates you are located in Lancaster, PA, and we have no record of you ever being associated with our office. It appears this review may have been left in error. We kindly ask that you remove the review or redirect it to the appropriate agency. Thank you for your understanding."
victor Duenas
May 14, 2025
"Been with Tim Shrum for 7 years now. Never switching. Enough said. 👌"
Damion Franz
May 13, 2025
"I run a small business in Nashville, and Tim has been instrumental in making sure we have the right coverage. His expertise in Tennessee business insurance has protected us through some challenging times. Alyssa always remembers details about my family when I call, that personal touch means a lot."
Lottie East
May 12, 2025
"Tim and his team are simply the best! After being with another provider for 20+ years, I was nervous about switching, but Lisa made the transition so easy. Their rates for State Farm auto quote number Tennessee were competitive, and the service has been outstanding. They even send birthday cards!"
megan koet
May 9, 2025
"I needed cheap car insurance in Nashville after moving here from California, and Tim's office delivered! They found me coverage that fit my budget without sacrificing protection. The entire process took less than an hour!"
Briana Singleton
April 28, 2025
"Just switched my State farm Nashville policy to Tim Shrum. The difference in service is night and day compared to my last agent."
Bill Crawford
April 25, 2025
"When my basement flooded last spring, I was panicking about what to do. Called Tim's office and Alyssa walked me through the entire claims process step by step. I had an adjuster at my home in Germantown within 48 hours. Can't thank them enough for making a stressful situation manageable."
Dycen Ziglin
April 24, 2025
"I've been with Tim Shrum's team for 5+ years now. They've handled both my auto insurance and recently helped with life insurance too. Jenny always remembers my name when I call, which is rare these days! They don't try to upsell you on stuff you don't need either."
"Thank you Dycen! We appreciate your business."