State Farm® Insurance Agent Tim Shrum

"I called the State Farm auto quote number first and ended up getting routed around, so I just walked into the office instead. Glad I did. Alyssa pulled up my info, found a couple of discounts I qualified for that hadn't been applied, and had a new quote printed before I left. Took maybe half an hour."

"Been with them for six years and switched to this office when I moved to Germantown. Same company, much better service. My old agent's office would take three days to return a call. These folks answer fast, and if they don't, they text back within an hour."

"Backed into a pole in the Farmers' Market lot, which was entirely my fault. Called the office, they got the claim started, and I had a rental the next day. Rate went up a little at renewal like you'd expect, but nobody made me feel bad about it. Been with this office for four years now and I'll stay."

"I run a food truck and park around downtown Nashville most days, so I needed business coverage that fit how I actually operate. Alyssa worked through it with me and didn't try to tack on stuff I'd never use. Took a couple calls to nail down the details, but it got done right."

"I've called this office a few times with questions about my home insurance and Alyssa has always been able to help. Got my deductible sorted out last month without much back and forth. The office is easy to find in Germantown if you need to drop by."

"I’ve been with this State Farm Nashville office about five years. Renters, then auto, all of it. Whenever I've had a billing question Lisa gets it handled the same day."

"I switched to Tim's office for State Farm coverage in Nashville after my old insurance company kept increasing my rates. They found me a better deal on my auto policy and even gave me a homeowners quote that was lower than what I was paying before. Everything was easy from start to finish, and I'd definitely use them again."

"I needed to add my teenage daughter to our car insurance and dreaded how much it would cost. Tim's team found us some discounts we didn't know about and kept the increase reasonable. They also quoted us on life insurance which we'd been putting off. Good experience overall."

"Tim helped me get both car and renters insurance when I first moved to the area. His office is convenient if you're in Germantown or downtown Nashville. Alyssa handled most of the paperwork and made sure I understood what I was getting. Fair prices too."

"I had to file a claim after someone hit my car downtown and the whole thing was handled smoothly. Tim's team walked me through the process and I didn't have to deal with some random call center. That's worth something when you're stressed about repairs."

"I wasn't expecting my day to end with an accident, but I rear-ended someone on I-24 during that nasty rain we had in October. It was completely my fault. I called Tim's office kind of panicking, and Lisa answered, calmed me down, and walked me through filing the claim like she'd done it a thousand times, which, honestly, she probably has. My car was in the shop for about a week, and I never had to chase anyone for updates. That alone earned my loyalty."

"I was looking for a way to cover both my motorcycle and daily driver without paying for separate policies, and Jenny made the whole process easy. She took the time to ask about things like where I keep the bike, how often I actually ride it, and a few other details to make sure the coverage fit my situation.

In the end, she helped me get both vehicles covered under one plan, and I’m paying less than what my old company charged for just the car. Pretty happy with how everything turned out and the savings were a nice bonus."

"Moved to Nashville from Alabama two years ago for a nursing job at Vandy. A coworker told me to call Tim Shrum's office for my auto insurance transfer and I'm glad I did. They handled the state-to-state switch without me needing to dig up a single document I didn't already have on my phone. I've since added renters coverage too. Honestly I don't think about insurance much anymore, which I guess is the whole point, it just runs in the background and someone competent is managing it."

"Jenny found some good-student discount for my daughter that actually made a difference on our auto insurance. She just showed me the numbers and didn't try to add on a bunch of extras."

"What stood out to me was that they help with way more than just car insurance. I first reached out about Nashville car insurance State Farm options, but the conversation ended up covering condo insurance, renters insurance, and even pet coverage for my dog. The whole office felt really down to earth and genuinely knowledgeable about Nashville, whether you’re in Germantown, East Nashville, or just relocating to the area."

"Been going here for about three years now. Auto, homeowners, life, everything's through Tim's office. Jennifer helped me last time I called in to update my policy after we refinanced the house, and it was done in one call. No back and forth. I've had agents before where every little change felt like pulling teeth."

"Lisa helped me bundle my nashville car insurance with a renters policy for my Germantown loft and I'm paying noticeably less each month now. She's been in customer service for decades and it shows, patient, thorough, no rushing through things. Genuinely felt like she cared about getting the coverage right, not just closing a sale."

"Alyssa got my renters insurance done over the phone and sent proof to my landlord that same day. Whole thing took maybe 20 minutes. Easy."

"I reached out for a state farm auto quote number tennessee question and ended up getting much better help than I expected. They answered quickly, explained discounts clearly, and helped me understand what I was paying for instead of just tossing over a number."

"Business grew faster than expected. Tim adjusted my tennessee business insurance to match without making it complicated. Appreciated the quick turnaround on that."

"During last year’s big storm, my basement suffered water damage. Alyssa guided me through the home insurance claim process step by step and consistently followed up on its progress. I ended up receiving my payout faster than neighbors who went through other companies. You can tell they genuinely care about getting things done right."

"Jenny helped me when I added my teenager to my auto insurance. Not the most fun conversation to have, but she found us some discounts I didn't know existed."

"I stopped by the office near Germantown, right by the Nashville Farmers’ Market area, and got help with both car coverage and a life policy question. Jennifer was patient and straightforward, which I appreciated. I had been looking at tennessee auto insurance quotes and a state farm life insurance quote nashville option online, but it was way easier talking it through with an actual person who knew the area."

"Lisa was great to work with. She helped me get renters insurance for my apartment and answered a couple questions I had about bundling without making it feel rushed. Nice office, nice people, and a much more normal experience than I expected."

"Been with this office for three years now. Bought a house in Brentwood last year and Tim's team handled the home insurance without any hassle. They genuinely seem to know the Nashville area, understood the specific coverage I'd need without me having to explain much. Lisa even followed up a month later to make sure everything was still working for us."

"Tim cut my bill by $45 a month just by adjusting my deductible and removing duplicate coverage. Took him 10 minutes to spot what I'd been paying for three years."

"Lisa helped me figure out life insurance after putting it off forever. I'm 34 with two kids and kept avoiding the conversation because it felt morbid. She made it normal, showed me what term life actually costs (way less than I thought), and didn't try to oversell me. Got my state farm life insurance quote in nashville sorted in one meeting. My wife and I finally have that peace of mind thing people talk about. Their office in Germantown is easy to get to from our place in East Nashville."

"Lisa explained the difference between actual cash value and replacement cost for my apartment contents. Upgraded my renters insurance based on her advice. Glad I did, that matters when you actually need it."

"Trying to keep track of my insurance was a mess, different companies, separate bills, and nothing really lined up. It was confusing and hard to manage. Lisa stepped in and helped me sort everything out. Now my auto insurance, home insurance, and life insurance are all handled through one office, which makes things so much easier."